Store policies

• •Full payment is required before any item is processed or shipped.
• •Orders are only confirmed once payment is received.
• •Items are not reserved without payment.

Making a payment means you agree to all of the policies on this page.

• •No refunds once an order has been processed or shipped.

Please confirm all details with us before making payment.

Exchanges are only accepted if:

• •The wrong item was sent
• •The wrong size was sent
• •There is a clear production or manufacturing defect

Issues must be reported within 48 hours of delivery, with clear evidence such as photos.

• •Customers are responsible for providing correct delivery details and for being available to receive their items.
• •If an item is not delivered, picked up or successfully received within one month of purchase, due to customer unavailability, failed communication or repeated delivery attempts, the item becomes forfeit.
• •Forfeited items are not eligible for refunds or replacements.

• •Respectful communication is required at all times.
• •Harassment, insults, threats or abusive behaviour will not be tolerated.
• •UCHIHASTORE reserves the right to cancel orders and refuse service to anyone who violates this policy.

Business response times may vary.